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B2C Commerce

SAP Hybris Commerce for B2C

Give Customers the Ability to Get What They Want, When They Want It

 

What is B2C Commerce?

In today’s day and age, customers demand and expect fast, flexible, convenient, and “perfect” shopping experiences. In addition, they also expect their experience to look great and work no matter where they are. As a result, in order to stay competitive in today’s highly volatile markets, companies today incredible pressure to differentiate, adapt, and be able to meet the ever-changing need of the customer and the commerce environment. Clients today are more empowered due to the proliferation of social media, which makes them well-connected, more social, and informed.

SAP Hybris Commerce Cloud for B2C can help overcome these challenges. With the solution, you can give your clients whatever they want, whenever they want it, every single they interact with you – whether it is online or in the real world. Every single interaction offers more and more customer insights. As a result, when they come back next and interact with your business, you are better able provide a customized and improved buying experience. In particular, it can help build loyalty, maximize customer lifetime value, and improve sales as a result of being able to provide customized and consistent buying experiences for your clients. SAP Hybris Commerce Cloud also gives you the tools that you need to react effectively to their ever changing needs and requirements, and it also provides a single, unified platform and offers simplicity and convenience that covers all possible channels – from mobile devices to social media to call centers

Benefits

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Engage with your clients at any time and any place, using the touchpoints that are convenient for them

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Gain competitive advantage by obtaining insights and analytics that can help you stand out from the competition

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Ensure consistency an improve omni-channel fulfillment as a result of having a unified, centralized order management

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Improve conversion rate with real-time personalized and highly targeted customer experiences

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Provide simplified search and navigational capabilities allowing customers to quickly and easily find what they are looking for

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Adhere to regional preferences and customers

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Build a thriving community online that can boost client confidence in your services and products

 
 

Intrigo Advantage

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Innovation Partner with SAP Ariba since 2017

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Co-developed SAP Ariba SCC with Ariba and Microsoft

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Skilled set of trained consultants

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Working on leading innovations

Intrigo’s Previous Expertise

Building a Digital Foundation in the Cloud

Company: Headquartered in Fremont, CA, Corsair leads the market in gaming by using custom ground breaking technology and innovation to bring to market high-performance memory, ultra-efficient power supplies, PC cases, PC and CPU cooling solutions, and solid state storage devices. They have also developed a global operations infrastructure with extensive marketing and distribution channel relationships. Their products are available through leading distributors and retailers in over sixty countries worldwide.

Learn how Intrigo helped Corsair leverage Hybris’ omni-channel capability.

 
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Resources

Pete Mangan, CFO at Oclaro, describes the business challenges his team was facing and how Intrigo was able to help with its expertise in SAP IBP, Ariba, S/4, and MII.

At the 2018 SAPPHIRENOW/ASUG conference, Oclaro's Senior Director of Global IT, Steve LeFevre, shares how collaborating with Intrigo was the key to their implementation of SAP S/4 on a global basis.

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