Get Ahead of Any Quality Issues
Identify, Prevent, And Resolve Issues Quickly
What is SAP Quality Issue Management?
SAP Quality Issue Management is a solution that lets your organization analyze and identify the issue at the root, prevent the issue, and subsequently resolve it. The scope of Quality Management includes procurement, stock handling, discrete manufacturing, and sales. In procurement, there are quality inspection processes with goods receipt, dynamic modification, and material-supplier release. For inventory management, you can post quality inspection stock to different storage locations. In production, you can obtain a goods receipt from production within the production process. For sales, the goods issue can only be posted if it passes inspection.
Standardize quality management process and speed up problem resolution time
Get an overview of processes with SAP and non-SAP systems
Increase customer satisfaction with improved complaint handling
Collaborate with your partners and vendors on any quality issues
Improve issue resolution process by analyzing quality problems
Predict quality issues before they happen with root-cause analysis.
Dashboards provide visual summaries of any quality issues
Produce analytical reports from lists and questions
Quickly search for data across all the integrated systems
Improve the user experience given the wide range of use cases
Easily integrate with SAP Business Suite and SAP ECC
Customize your business processes and set your own language and terms
Use data from all the integrated process and have the ability to follow up in an individual system